Answers to common questions about Ajax MS membership and technology support for homes and businesses in Aspen and the Roaring Fork Valley.
Frequently Asked Questions
Ajax MS membership provides ongoing technology support for your home or business. We help with WiFi networks, smart home systems, cybersecurity, devices, printers, audio systems and everyday technology issues.Members receive priority support, remote troubleshooting and on-site service when required.
No. Many of our members are homeowners who want a single trusted expert to manage the technology in their homes. We also support small businesses, offices and hospitality locations throughout the Roaring Fork Valley.
Yes. Many issues can be solved remotely, but we regularly visit client homes and offices when hands-on support is needed.
Members have access to a 24/7 support line for urgent issues. Most problems can be resolved remotely, and if necessary we can arrange on-site assistance.
Ajax MS serves Aspen, Snowmass, Basalt, Carbondale and the wider Roaring Fork Valley.
Yes. Ajax MS intentionally limits membership to maintain a high level of personal service and responsiveness.